Our upstream service provider, Exetel, is currently experiencing a service outage on their network, specifically in Victoria and Tasmania.
The Victorian outage is affecting our office and helpdesk internet connectivity.
Exetel has not yet provided an ETA for service restoration, however we will provide updates as they come to hand.
HelpDesk
Good Morning, all backup network services for DC1 and DC3 in Melbourne City were restored overnight.
No services were affected.
The weather bureau has issued a warning for severe hail storms and flooding again today, so please be alert when travelling.
If your hosted application systems are not in failover-ready mode, please issue a complete backup today via your administation console.
Not sure? Contact our helpdesk at www.em3.com.au, click on Support and key your customer details.
Network Operations
em3 People and Technology
No doubt our Melbourne customers will already be aware of the CBD hail storms and flooding currently taking place.
This has affected our backup DataCentre network for DC1 and DC3 located in Melbourne City.
No services are down or interrupted, however the network outage does affect our ability to failover in the event of complete systems outage at DC1 and DC3.
At this stage we are working with our network providers and will advise when the backup network is again available.
This only applies to our 2 DataCentre facilities located in the Melbourne City area.
At the moment no customers are impacted by this event.
Network Operations
em3 People and Technology
My Hosted Exchange Australia
Hi again, Darren here from My Hosted Exchange.
Our Aussie team have joined our Kiwi counterparts for testing of two leading mobile phone handsets – the Apple iPhone 3Gs and Nokia’s e75.
Today, the team are travelling around Akaroa, near Christchurch, with a goal of testing how these devices cope with internet access and email communications under ‘not so good’ signal strength.
You see, there’s been a lot of talk and ‘noise’ in the industry regarding these handsets and just how reliable they are in challenging conditions.
I personally have used both phones, however I no longer use either. This is probably a good thing as my opinion won’t sway and testing outcomes.
Stay tuned as we head around regional (and metropolitan cities) in New Zealand to find challenging terrain for testing of these leading handsets on the Telecom and Vodafone networks.
Cheers,
Darren
My Hosted Exchange
