Managed Applications and Software


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Applications and Software Managed and Supported

Anyone can deploy servers in a datacentre. When it comes to managing, monitoring and supporting business systems, we've got the best team in the business - right here in Australia (no off-shoring required).

From infrastructure design, build and deployment to management and support, our team provides a fully managed application and software hosting environment.

 

Applications

Our team have expertise to manage many leading application types including:

Microsoft Windows Systems designed, Windows Server Deployment, Windows Server Support, Windows Technical Support Windows
UNIX Systems designed, UNIX Server Deployment, UNIX Server Support, UNIX Technical Support UNIX
Linux Systems designed, Linux Server Deployment, Linux Server Support, Linux Technical Support Linux
Custom Business Portals Designed, Custom Business Software Server Hosting Designed, Custom Portal Software Hosting, Custom Software Support, Custom Software Technical Support, Custom Software HelpDesk Support Custom Portals
Proprietary platform design, proprietary software hosting design, proprietary software server hosting, proprietary software hosting support, proprietary software technical support Proprietary platforms

 

Databases

Specialist database skills include:

Microsoft SQL Server Systems designed, Microsoft SQL Server Server Deployment, Microsoft SQL Server Support, Microsoft SQL Server Technical Support Microsoft SQL Server
MySQL Server Systems designed, MySQL Server Deployment, MySQL Server Support, MySQL Server Technical Support MySQL Server (UNIX, Linux and Windows)
Proprietary Systems designed, Proprietary Server Deployment, Proprietary Server Support, Proprietary Technical Support Proprietary Systems

 

Custom Business Systems

Purpose built or customised business software hosting and support is provided by our Expert technical team for many diverse system types, including:

Business Support Systems and Back-Of-House Processing software Business Support Systems and Back-Of-House Processing software
Warehouse and Inventory Management Software Warehouse and Inventory Management Software
Retail Point of Sale Systems Retail Point of Sale Systems
Website Portals Website Portals
Payment and Credit Card Processing Gateways Payment and Credit Card Processing Gateways
Wagering and Lottery Platforms Wagering and Lottery Platforms
Call Centre Infrastructure Call Centre Infrastructure
Telephony and VoIP Systems Telephony and VoIP Systems

We work with your team and provide the required level of support and technical expertise.

 

Internal and External Facing

Managed applications and software solutions include public facing internet applications, internally accessed portals and extranets. Tailor system access from locations, via firewall rules, username and password credentials.

 

Monitoring and Alerts

We monitor your software applications, databases, web pages, services and critical components to ensure systems provide a continuous service.

When issues arise, we automatically raise support requests and manage incidents through to resolution.

Our team liaise with your staff, technical support personnel, third party suppliers and vendors to determine the root cause of issues, compile action plans and implement agreed outcomes.

 

Peace of Mind

Fully managed solutions with monitoring and alerts via our HelpDesk support team provides peace of mind and service continuity for key customer facing website and application systems - covered by 24x7 technical support including automatic issue resolution for zero effort issue management.

When systems stop working at 2am, we'll respond, repair and resolve, then report.

 

How Can we Help?

We can tailor a hosting solution to suit your specific requirements and business goals.
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Features and Benefits

 

Recommended for

This service recommended for business.Applications requiring datacentre hosting with levels of support and incident management via helpdesk staff.This service recommended for business.

 

Need Expert Help?

Our team are experienced, certified and well versed in today's technology to power your business. Talk to us today about reducing costs and increasing productivity.

Submit a question to em3 People and Technology about a product or service offering. Make a sales enquiry to em3 People and Technology. Submit a Technical Support Ticket to em3 People and Technology. Read about the team at em3 People and Technology.

 

Managed Hosting

Application Platforms
Database Systems
Wagering Environments
Business Financials
Microsoft Exchange Server
VoIP Telephony Systems